Free Lunch

We believe that getting out of the office and spending time with coworkers is important, so we provide free lunch every day. This is an excellent way to promote staff teamwork and collaboration, as well as networking opportunities.

The benefits do not stop there: we hope that by encouraging our employees to eat together, they will use this time to discuss any issues or challenges they may be facing at work. This not only improves team communication, but it also contributes to a more comfortable environment in which people can express their feelings or concerns openly.

Free Shuttle Service

Another perk we offer our employees is free shuttle service which our employees can use to get to and from work.

The shuttle is available to all employees in any area of the company: whether they work on the production floor or in management, as long as they are Profitmaster employees, they can use this service! The same is true for times of day: whether it’s 8 a.m. on Monday morning or 7pm on a Friday night, the shuttle will pick them up.

Premium Private Health and Accidental Insurance Upon Employment

Profitmaster recognises that a healthy workforce is a productive workforce. We believe it is critical to prioritise our employees’ health and provide the resources to assist them in reaching their health and fitness goals.

New employees will receive our premium private health and accidental insurance package as part of our competitive benefits package. Furthermore, we offer employees subsidised healthy food options, gym membership discounts, and access to our recreation area.

Free Uniform

It stands to reason that when employees are happy, they work harder. That’s why we’ve given them all free uniforms to wear while on the clock. When they have free access to clothes that make them feel good and look good, they are less stressed partly because they don’t have to worry about what to wear or how much money they will have to spend on clothing. They can simply concentrate on getting the job done while feeling and looking amazing as they do so!

HMO on the First Day of Employment

Because the health and wellbeing of our staff members is one of our top priorities, we have made it a point to provide a number of incentives to encourage them to maintain a healthy lifestyle while they are on the job. One of these benefits is the provision of an HMO plan on the very first day that they begin working with us.

Work Life Balance

At Profitmaster, we strive to create an environment that promotes wellness and a healthy work/life balance.

Making sure they have the opportunity to care for themselves outside of the office is a big part of that. This means they have access to the resources they require to maintain healthy eating habits, exercise routines, and valuable relaxation time.

But it isn’t just about what happens outside of work; we also ensure that our employees have a good work-life balance. Profitmaster wants everyone to feel like they have enough time for themselves without feeling overburdened or stressed about what needs to be done next.

Day Shift

We know that most people are sleep deprived because their jobs require them to work late at night or early in the morning. We also know that the average person spends approximately 90 minutes per day commuting to and from work, leaving little time for sleep.

• Profitmaster has taken steps to ensure the health of our employees by creating a work environment that promotes health and wellness throughout the day. For example, our office hours are only during the day shift so that our employees have enough time after work for rest and family time. This makes our employees feel better and happier when they arrive at work every day!
• We provide flexible scheduling options so that employees can take time off as needed without fear of losing their job or being penalised for missing work. This provides employees with peace of mind because they know they can always prioritise taking care of themselves before taking care of others (like their families).

Fixed Weekends Off

We give our employees fixed weekends off so they can spend time doing whatever they please like playing with their kids, going on a hike, or sitting by the pool. This policy keeps our employees happy by giving them more control over their lives outside of work and providing them much needed rest and relaxation after a week-long grind in the office.

Attendance Bonus

We believe in creating a workplace that is both enjoyable and rewarding for everyone, so we give our employees an attendance bonus if they haven’t missed a single day of work for a full month. It’s an excellent way to demonstrate how much we appreciate their hard work and dedication to show up every single day.

Take the next step in joining Profitmaster

Profitmaster is fully committed to maintaining our reputation as one of the best places to work. We are aware that a company’s success can be attributed in part to its emphasis on workplace wellness, which includes all of the above-mentioned perks. By putting our employees first, it’s no wonder that we’ve become a destination of choice for the best and brightest talents. Come and check out our open positions and accept all these amazing perks.

When building company culture, respect is one very important value to consider. According to Christine Porath, professor of management at Georgetown University, “Being treated with respect was more important to employees than recognition and appreciation, communicating an inspiring vision, providing useful feedback — or even opportunities for learning, growth, and development.” (“The Leadership Behavior That’s Most Important to Employees”, Harvard Business Review)

Respect in Philippine company culture

Respect is a core value in Philippine culture. It is ingrained in the Filipino language through the words “po” and “opo” and the prefix “paki”, which equates to “please”. Respect is considered second nature especially when dealing with elders, women, and persons in authority. This can make it easier for companies to instill respect inside their workplaces.

According to Great Place to Work, “Respect is the extent to which employees feel valued by the organisation, by assessing the levels of support, collaboration and care that they experience through management’s actions towards them, and that of their peers.”

So how does respect figure in a culturally diverse workplace such as an outsourcing company in the Philippines?

Diversity in outsourcing companies

The Philippines is a melting pot of cultures, such as American, Chinese, Spanish, Japanese, Korean, and Australian. Filipinos are friendly to other cultures and tend to be curious about foreign cultures. They also generally welcome diversity in race, gender, beliefs, age, etc.

These factors make it easier for the Philippine BPO industry to deal with diversity. Therefore, while outsourcing companies are culturally-diverse workplaces, it does not cause major problems for them. BPO employees have to deal with clients and customers from foreign cultures, but they are usually polite and respectful toward superiors, teammates, or customers.

Nurturing respect and diversity in Philippine outsourcing companies

Building respect and cultural diversity can be challenging to deal with in any company. This is especially emphasised in outsourcing companies.

However, outsourcing companies in the Philippines are better able to deal with those components of company culture because: (1) respect is ingrained in Philippine BPO employees and (2) diversity is generally welcomed by outsourcing workers.

This is one of the reasons why the Philippines has become a top outsourcing location for companies in various countries, including Australian firms. Other reasons are:

• Cost-effectiveness
• English fluency
• High-quality skills
• Excellent work ethic
• Time-zone neutral

If you want to find out how you can outsource in the Philippines, we would love to help. Profitmaster allows businesses to outsource administrative, IT, and other services, and we offer a free, no-commitments consultation. Profitmaster is an Australian-owned business that is located in Clark Freeport Zone – famous business district in the Philippines Just click here to send us a message.

There are many different facets to consider when working with your Philippine outsourcing employees. Whether it’s a team of five or 100, understanding the distinction between being a leader and a manager will directly impact how successful the team is and how effective the output will be. 

In the most basic terms, a manager focuses on the day-to-day functions of a team. They oversee the employees, the work, and workflow. Managers are the tacticians.

Leaders, on the other hand, help guide the direction of the organization. They understand the overall vision and maximize the resources to drive change and progress. They are the strategists.

Top 5 Differences Between Leaders & Managers

Both leaders and managers play an important role in any organization. But there are five main differences, and understanding what those are is important to make your Philippine outsourcing team stronger, more cohesive, and more effective. 

1. 
   

   Leaders drive change, managers drive projects

Leaders have the vision to see the overall path of the business, and what it will take to meet or surpass goals. They understand that strategies may need to pivot and make the best use of their team and resources to do so successfully. Leaders will motivate their outsourced team to willingly follow the growth path. Managers focus on the daily activities of each team member in order to successfully complete any given project. 

2. 
   

   Leaders listen, managers tell

Leaders encourage input and feedback from their team. They understand that insight and inspiration can come from every level of the organization, and identifying and implementing the best of those will guide the company towards success. Managers are more focused on what’s in front of them – assigning projects to team members, and focusing on deadlines and available resources. 

3. 
   

   Leaders embrace innovation, managers embrace deadlines

Leaders help drive change. They look at the long game and maneuver resources and employees to reach those goals. They embrace opportunities for doing things better, efficiently, and in a way that brings out the best in each team member. A manager is more of a taskmaster, where the deadline drives the decisions.

4. 
   

   Leaders assume responsibility, managers assign accountability

A leader takes responsibility for what’s happening in a company – including employees and resources during challenges as well as growth. For a manager, team members are accountable for the success or failure of a project or task. 

5. 
   

   Leaders focus on results, managers focus on the process

Leaders focus onA to Z, while managers tend to be A, B, C, etc. people. Leaders see what needs to get done (A) to obtain a certain result (Z). Managers focus on the process to get the result. Based on the objective (A) and the desired result (Z), what steps will need to happen to get there (B, C, D, and so on)?

If you’re looking for the best leaders and managers for your business, ProfitMaster can help. We provide the best Philippine outsourcing talent for administrative, IT, accounting, sales and marketing, web development, and much more. Contact us today to learn how we can make offshoring work for you. 

Experts has proven that compounding stress from the never-ending workday is truly damaging. It can destroy relationships, health and overall happiness. As a compassionate employer, we want to make sure that  we are looking after our employees’ well-being, in addition to their job performance. We want to make sure that they are not losing their sense of control and ownership over their own lives. In this way, they can maintain  a better relationship with our management and are able to separate their work issues from their personal issues.

Fostering a culture that promotes balance in the workplace is quite difficult but is definitely worth it.  Studies  proven that balanced employees are  more motivated which increases company’s productivity and somehow  lessens the number of conflicts among coworkers and management.

Across every industry, I think  we should all consider promoting a positive work-life balance in our work place simply because, it’s both beneficial for the employees and our company. One of the positive gain is that, we can build a good reputation for encouraging and supporting our people which will draw a valuable pool of candidates for new job openings.

Here’s a few practices that has truly helped us achieving our goal: 

Ask

First, you have to identify the problem before knowing how to solve it. Have your employees fill out a survey form to outline the specific areas of your company that truly affects them. Their opinion will help you figure out how to improve and to implement achievable solutions.

Pay attention

99% of your employees won’t admit that they are actually burnout. This means you have to take the initiative to recognise when your employees need a break. Obvious signs are excessive absenteeism, high error rates, and physical exhaustion. If you happen to spot an employee who might be burning out, suggest that they should avail their leave credits to take some time off and comeback fresh.

Educate and encourage

Let your employees know that being productive and working more is two different things and that they don’t have to be one in the same time. For example, Anna has longer working hours than her team mate, yet her productivity is very low. Know that, working long hours has proven to be damaging to employee’s morale. It can cause depression, anxiety and irritability. Always encourage them to work efficiently instead of working longer hours. This will help them maintain their well-being, their quality of work  and will even lift their morale.

Health is wealth

We’ve already emphasised that health is the integral part of work-life balance. Long work hours and the hazard of travel often forces employees to sacrifice their health and fitness.  However, you can help them maintain  a healthy lifestyle by implementing a 5 min stretching exercise – consistently done daily to jumpstart their day. You could also give away a discount gym membership as a spiff of the month or  sponsor a fun run event exclusively for your employees only.

Be creative 

More of  physical fitness is that you can inspire your employees to maintain a healthy lifestyle by engaging them to lose weight. One creative way to do it is to put up a losing weight contest. Out of fun, employees would surely participate without noticing the greater benefits it gives. Psychologically, this allows them to have a time for themselves even if it’s associated to their work environment. In addition, you can also give them a time and space to be creative by giving them a special project that will showcase their other skills and talent. Basically, anything that excites them and drives fun is absolutely good for their mental and physical health.

Ultimately, to have all these included on your priorities in promoting work-life balance can increase employee’s happiness and satisfaction. As a result, your company’s productivity increases and so as the level of quality service. You’ll realise that the true key to success is just really having  a happy and healthy workforce. Try some of  these practices and reap the best rewards ever.

At Profitmaster we also measure and define success through the achievements of our staff members. Even if it’s just a short- term objective, we know employee success has an impact on our organisation’s future. Basically, everything that gets done contributes a lot to our mission.

What is our mission?  Well, we’re not really too technical about it but it’s good that most of our staff members are naturally born with oozing initiative to go the extra mile for their clients.

It’s very simple! When our clients give positive feedback regarding  our performances, then we can say we are very successful in terms of providing “Quality Service.”

How do we achieve “Quality Service”? We believe that showing gratitude to our employees for performances is a very powerful way to motivate and help them build their self-esteem. Naturally, productivity increases, because they know their work is of value.

About a week ago we had our quarterly “Employee Recognition” awards and we consistently do this not only to keep our team spirit alive but to also celebrate each of our staff members’ individual success.

A highlight at our last awards was “Rookie of the Quarter” being awarded to our “Rockstar” Maricar Malazarte, for perfect attendance and for wowing her clients with her capabilities as an Administrative Assistant. She is an absolute team player with a bubbly personality who has proven her high degree of reliability. Maricar demonstrates our company’s success.

Other awardees included, our Accountant, Tracy Paquia and our SEO Specialist Vinson Lozano for their 1st year anniversary with the company. Admin Assistant Princess Camille Santos, Executive Assistant  Ria Minette Baculi and our dearest HR Manager Amerisa Dizon were awarded their perfect attendance achievement.

[FinalTilesGallery id=’14’]

In the words of Virgin Founder, Richard Branson, “If the person who works at your company is 100% proud of the brand and you give them the tools to do a good job and they are treated well, they’re going to be happy. Happy employees equals happy clients.”

Our quarterly awards are not as common among other companies as you might think. Some companies think it is not a priority but believe me; if you want productive employees then you have to create one.  How? Show some gratitude, celebrate their hard work, recognise their efforts, value their loyalty and love them equally because that’s how you will get them stick with you through thick and thin.

My mother often said: “you have to be appreciative to be appreciated in return.” Happy employees drive more success in your business. It also promotes a more seamless relationship between management, employee and your clients. Happy employees help create your identity.

In our company, this is definitely fun and a nice way to engage with our people. The bond creates opportunities for staff to become the best at what they do. Everyone wins , and it’s such a wonderful culture to be in.

So raise your glass to every employee you have. Each of them makes an important contribution to your company’s success.