Key Capabilities

• Develop and follow up on business leads.
• Cold calling, direct emailing, and other lead generating operations (inbound/outbound).
• Contact businesses or private individuals via telephone.
• Collect customer information such as name, address, and payment method, then enter orders into computers.
• Obtain potential consumers’ names and phone numbers from telephone directories, magazine reply cards, and lists obtained from other businesses.
• Maintain records for contacts, accounts, and orders.
• Deliver prepared sales speeches, reading from scripts that describe items or services, to urge potential consumers to buy or donate.
• Set up appointments for sales staff to meet with potential customers or for customers to attend sales presentations.
• Verify the book appointments established by the agent.
• Conduct a call.

Key Performance Indicators

a. Minimum number of Appointments per week : 10 appointments per week (2 per day)
b. Maximum Burn Rate : 1 appointment in 70 leads as a maximum
c. Minimum conversion rate for SEEN Appointments : Minimum of 2 per week (maybe 1) but 0 not acceptable
d. Booking per Call : 2.0%
e. Minimum answered calls of 40 (qualified, disqualified, not interested, call back and hang up)

Company Benefits

• Free Shuttle
• Free uniform
• Weekly Perks
• Free Meal
• Unlimited Coffee
• Cash Advance
• Team Building
• Service Recognition/Monetary Service Incentive
• Referral Bonus
• HMO
• Accidental Insurance
• Trainings (up to 15k per employee)
• Performance Bonus
• Perfect Attendance
• Paid Special Student Leave (for working students only)

Key Capabilities

• Monitoring and actioning emails.
• Managing client requests.
• Creating new jobs.
• Invoicing – preparing invoices in our Collections system and in Xero based on supplied information.
• Daily actioning of the review pool.
• Skip tracing (using a variety of systems like ID4ME, Detective Desk, RP Data, etc).
• Court Orders – Pre-hearing activity ( Document organisation , process serving management ).
• BAS statement preparation and submission to our Accounting supplier.
• Book keeping – Accounts Payable & Receivable, reconciliations, client follow up and ad hoc reporting.
• Spreadsheet housekeeping and filing.
• Month end Reporting and reconciliations.
• Completing agents reports.
• Uploading agents photographs.
• Daily actioning of the non- compliance que.
• Completing Affidavits.
• Account monitoring.
• Invoice Management Program Contract management (an exclusive service we supply to specific industry sectors).
• Field call allocation and management.
• Administration tasks – data entry, adding bills/invoices to be paid into Xero.

Qualifications

• Excellent organisational skills.
• Excellent time management abilities.
• Excellent communication abilities, both written and oral.
• Excellent attention to detail.
• The desire for a long-term position.
• A enthusiasm for caring for clients.
• Excellent work ethic.
• Certificate IV in bookkeeping or above.
• Minimum one year of experience in a bookkeeping role.
• Basic experience of XERO and MYOB, with a willingness to learn new systems.Proficient knowledge of Office 365 and advanced Excel skills.
• The ability to preserve confidentiality and discretion when handling sensitive material.

Company Benefits

• Free Shuttle
• Free uniform
• Weekly Perks
• Free Meal
• Unlimited Coffee
• Cash Advance
• Team Building
• Service Recognition/Monetary Service Incentive
• Referral Bonus
• HMO
• Accidental Insurance
• Trainings (up to 15k per employee)
• Performance Bonus
• Perfect Attendance
• Paid Special Student Leave (for working students only)

Key Capabilities

• Secure and maintain financial information as directed by the client.
• Document financial transactions by entering account transaction information into accounting software.
• Processing receipts and payments.
• Process debtor and creditor account including reconciliation.
• Outbound calls for accounts receivables management.
• Inbound calls for creditor inquiries.
• Ledger reconciliation, bank reconciliation, trial balance and financial statements preparation.
• Reconcile financial discrepancies by collecting and analyzing account information.
• Prepare weekly cash flow reports as directed by the client.
• Maintain working papers as directed by the client.
• Other adhoc tasks as required by the client such as form completion, creating credit accounts, applications, managing database details on internal software.
• Prepares payments by verifying documentation and requesting disbursements.
• Ensure compliance with BAS, PAYG and superannuation requirements.
• Prepare performance reports as directed by the client.

Qualifications

• Applicants must have a degree and up to 2 years of experience.
• Strong bookkeeping skills.
• Experience with XERO, MYOB, and BGL.
• Familiar with Australian accounting software, e.g. Xero or similar.
• Maintains client trust and protects business by keeping financial information discreet.
• Assertive and consultative communication approach.
• Excellent English oral and written communication abilities.
• Comfortable working with a team.
• High level of initiative; offer process improvements.
• Excellent work ethic and client focus.
• Strong time management abilities and the ability to work within frames.

Company Benefits

• Free Shuttle
• Free uniform
• Weekly Perks
• Free Meal
• Unlimited Coffee
• Cash Advance
• Team Building
• Service Recognition/Monetary Service Incentive
• Referral Bonus
• HMO
• Accidental Insurance
• Trainings (up to 15k per employee)
• Performance Bonus
• Perfect Attendance
• Paid Special Student Leave (for working students only)

Key Capabilities:

• Secure and maintain financial information as directed by the client.
• Document financial transactions by entering account transaction information into accounting software.
• Processing receipts and payments.
• Process debtor and creditor account including reconciliation.
• Outbound calls for accounts receivables management.
• Inbound calls for creditor inquiries.
• Ledger reconciliation, bank reconciliation, trial balance and financial statements preparation.
• Reconcile financial discrepancies by collecting and analyzing account information.
• Prepare weekly cash flow reports as directed by the client.
• Maintain working papers as directed by the client.
• Other adhoc tasks as required by the client such as form completion, creating credit accounts, applications, managing database details on internal software.
• Prepares payments by verifying documentation and requesting disbursements.
• Ensure compliance with BAS, PAYG and superannuation requirements.
• Prepare performance reports as directed by the client.

Qualifications

• Applicants must have a degree and up to 2 years of experience.
• Strong bookkeeping skills.
• Experience with XERO, MYOB, and BGL.
• Familiar with Australian accounting software, e.g. Xero or similar.
• Maintains client trust and protects business by keeping financial information discreet.
• Assertive and consultative communication approach.
• Excellent English oral and written communication abilities.
• Comfortable working with a team.
• High level of initiative; offer process improvements.
• Excellent work ethic and client focus.
• Strong time management abilities and the ability to work within frames.

Company Benefits

• Free Shuttle
• Free uniform
• Weekly Perks
• Free Meal
• Unlimited Coffee
• Cash Advance
• Team Building
• Service Recognition/Monetary Service Incentive
• Referral Bonus
• HMO
• Accidental Insurance
• Trainings (up to 15k per employee)
• Performance Bonus
• Perfect Attendance
• Paid Special Student Leave (for working students only)

Key Capabilities:

• Secure and maintain financial information as directed by the client.
• Document financial transactions by entering account transaction information into accounting software.
• Processing receipts and payments.
• Process debtor and creditor account including reconciliation.
• Outbound calls for accounts receivables management.
• Inbound calls for creditor inquiries.
• Ledger reconciliation, bank reconciliation, trial balance and financial statements preparation.
• Reconcile financial discrepancies by collecting and analyzing account information.
• Prepare weekly cash flow reports as directed by the client.
• Maintain working papers as directed by the client.
• Other adhoc tasks as required by the client such as form completion, creating credit accounts, applications, managing database details on internal software.
• Prepare payments by verifying documentation and requesting disbursements.
• Ensure compliance with BAS, PAYG and superannuation requirements.
• Prepare performance reports as directed by the client.

QUALIFICATIONS:

• Applicants must have a degree and up to 4 years of experience.
• Strong bookkeeping skills.
• Experience with XERO, MYOB, and BGL.
• Familiar with Australian accounting software, e.g. Xero or similar.
• Maintains client trust and protects business by keeping financial information discreet.
• Assertive and consultative communication approach.
• Excellent English oral and written communication abilities.
• Comfortable working with a team.
• High level of initiative; offer process improvements.
• Excellent work ethic and client focus.
• Strong time management abilities and the ability to work within frames.

Company Benefits

• Free Shuttle
• Free uniform
• Weekly Perks
• Free Meal
• Unlimited Coffee
• Cash Advance
• Team Building
• Service Recognition/Monetary Service Incentive
• Referral Bonus
• HMO
• Accidental Insurance
• Trainings (up to 15k per employee)
• Performance Bonus
• Perfect Attendance
• Paid Special Student Leave (for working students only)