Celebrate a Decade of Success

Richard Croaker is the Founder and CEO of Profitmaster Global Outsourcing, a leading provider of outsourced accounting and professional services staff to businesses in Australia. As an expert in the outsourcing industry, particularly in the Philippines, Richard has been instrumental in shaping Profitmaster’s vision into a highly respected and trusted partner for businesses looking to optimize their operations.

With over 30 years of experience as a Chartered Accountant, Richard brings a deep well of financial expertise to his clients, helping them build profitable and sustainable businesses. He is passionate about connecting with fellow business owners and executives who are keen on maximizing the potential of their teams through strategic outsourcing.

Richard is dedicated to aligning the growth and development of Australian businesses with the exceptional skills of his Philippines-based team at Profitmaster. Under his leadership, the company has consistently delivered high-quality service and measurable results to clients worldwide.

His commitment extends beyond business success; Richard is passionate about ensuring that Profitmaster’s clients, staff, and their families derive maximum value and satisfaction from their work.

Although based in Queensland, Richard frequently travels to the Philippines, where he enjoys immersing himself in the local business and social culture, further strengthening the bonds between his team and clients.

With 23 years of experience in leading, running, and growing businesses, Paul Jansz has built a distinguished career in the accounting industry across Australia, New Zealand, parts of Asia, the UK, and the United States. Paul has successfully managed a coaching and training company, led a private equity firm focused on the accounting sector for a decade, and continues to provide innovative solutions to professional services firms seeking growth and differentiation in their business models.

In the past six years, Paul has developed Professional Partners Education (PPE), an online educational content platform designed to support accounting firms with both technical and non-technical content. PPE features a variety of offerings including the EMPIRE MasterClass Series, Chewing the Accounting Fat, Women in Accounting, and the top-ranked TALKING NUMBERS podcast, which includes TALKING NUMBERS Property+, TALKING NUMBERS Investment+, and TALKING NUMBERS MASTERING PROFIT series 1 & 2.

In addition to these accomplishments, Paul serves as an advisor to several boards, is a passionate advocate for mental health, and is a proud father of three wonderful boys. He is also known for his dedication and loyalty as a friend.

Emma is the founder and Director of Excelerate Marketing. Emma is uniquely placed to provide advice on the best digital marketing strategy for your business. Having worked alongside publishers, marketing agencies, and a global small business lending company, she knows what success looks like. Emma is a natural problem solver and is passionate about seeing businesses achieve their goals.  

Emma started Excelerate Marketing 4 years ago, with a focus on delivering authentic and actionable digital marketing strategies. Excelerate is a full-service digital marketing agency based in Sydney, Australia. We are a team of experienced marketers, designers, and developers who are dedicated to helping our clients succeed in today’s fast-paced digital world. 

Excelerate specialises in crafting bespoke campaigns that drive results and foster genuine connections with your audience. Whether it’s dominating market share, expanding into new territories, or fostering a positive employee culture within your organisation, Excelerate supports you every step of the way. Your goals are our goals, and we’re deeply invested in helping you achieve them. 

Delia MacKenzie is the Director of Client Engagement and Growth at Profitmaster Global Outsourcing, a leading provider of offshore staffing solutions to businesses in Australia. With over six years of experience in business development and customer support, Delia excels in helping clients to free up time for their onshore staff by finding the roles within their business that can be done offshore.

Delia’s mission is to build deep and long-lasting relationships with clients, understand their evolving needs and goals, and guide them toward achieving sustainable transformation through offshoring. While she specializes in assisting accountants, bookkeepers, mortgage brokers, and financial planners, Delia also supports body corporates, construction, engineering, marketing, and administration. Profitmaster Global Outsourcing offers a premium, end-to-end service, ensuring that the offshoring process is both easy and rewarding for clients and staff alike.

Dr Mathew Leighton-Daly is an experienced legal consultant (practising from Chifley Tower, Sydney) and academic. He is an internationally recognised specialist in financial crime control and teaches business law, tax and white-collar/financial crime-related subjects at The University of Sydney.  In addition to traditional legal services (advice and representation) in the areas of corporate, commercial and tax law, Mathew consults to law, accounting and other professional services firms, businesses, and individuals directly.   

Mathew has acted as defence counsel, legal adviser and/or consultant in some of the larger white-collar criminal/financial prosecutions brought in Australia.  He is also the commissioned author of Thomson Reuters’ Financial Crime Control and Anti-Money Laundering publication and has been published extensively in professional and scholarly journals.  Mathew’s skills have been developed via the rare combination of ongoing legal scholarship, extensive professional experience (including at all levels of the judicial hierarchy), and a diverse range of consultancies.     

Mathew’s qualifications include a PhD in taxation law (UNSW), Master of Laws (USYD), and Juris Doctor (First Class Honours) (Bond).  He also holds restricted undergraduate and professional qualifications in law enforcement (BPOL, CSU) and prosecutions (PEP, NSW Police). 

At CT Group we provide reliable, innovative and effective technology support and solutions to the professional services sector. We pride ourselves in our ethos of providing true and honest advice that will deliver long term added value to our clients. We don’t just keep you up to standard, we set the standard through our dynamic suite of ever-evolving services that drive efficiency, ensure security and business continuity.

We are one of the fastest growing IT providers in Australia and pride ourselves in our ethos of providing true and honest advice that will deliver long term added value to our clients. With our strategic and focused mindset on the specific sectors we provide support to, we tailor our solutions to bring technology stacks that are at the forefront of our clients’ industries. All our services are delivered through experienced Engineers and our cloud infrastructure located within the major cities across Australia ensures our clients always have a local network and support infrastructure, regardless of their location.

We know that no two businesses are the same, so we design your IT strategy with that in mind.

Anton is a distinguished leader known for driving the sustained growth of our firm and enhancing the exceptional service we deliver to our valued clients. With a steadfast commitment to excellence, Anton focuses on continuously refining internal policies, procedures, and service delivery methods to align with the firm’s goals, promises, and core values in a dynamic industry landscape. With a keen understanding of the ever-evolving market, Anton remains devoted to ensuring that every aspect of the firm’s operations supports its overarching mission and strategic vision.

With his background in Education and over two decades of experience in Financial Services, Michael seamlessly blends behavioural science and financial systems expertise. His primary objective is to assist clients in delivering cost-effective solutions tailored to their Collections needs. His knack for solving puzzles, regardless of their complexity, offers unique perspective on improving debt recovery and resolution methods. The business he spearheads is among the select few that handle the entire Collections spectrum: from one day overdue to the creation and execution of strategies that counteract financial-crime activity. 

Michael also indulges in endurance kayaking. His adventurous spirit has led him to the high Arctic, Antarctic, and he’s among the rare kayakers who have been accredited ‘Source to Sea’ on the Murray River by the Inland Rivers National Marathon Register. If only he could learn to use a razor, he’d be unstoppable! 

Eric joined Macquarie last June 2018 as a Division Director heading up the Manila Shared Services Centre (SSC) Office, and Technology. In this role, he is responsible for more than 1,000 staff that provides and evolves its services in Technology, Market Operations, Business Services, and Human Resources for Macquarie globally. The Manila Office is currently the 3rd largest Macquarie office in terms of staff count. Prior to Macquarie, Eric was based in the US as the Chief Information Officer for Claims for Chubb Insurance (formerly ACE insurance) for almost four years. Before Chubb, Eric was with the American International Group (AIG) for more than 18 years, taking positions in Manila, New York/New Jersey, and Japan. Born and raised in Manila, he returned to the Philippines with the opportunity in Macquarie after almost two decades of living overseas. Eric holds a Bachelor of Science in Management Engineering from the Ateneo de Manila University.